Little research exists measuring the effectiveness of privacy legislation as compared to self-regulation. As policy makers, advocates and industry groups debate new privacy legislation, empirical research on the effectiveness of existing privacy legislation is needed to help inform the debate.We...

We used an iterative design process to develop a privacy label that presents to consumers the ways organizations collect, use, and share personal information. Many surveys have shown that consumers are concerned about online privacy, yet current mechanisms to present website privacy policies...

Online privacy policies are difficult to understand. Most privacy policies require a college reading level and an ability to decode legalistic, confusing, or jargon-laden phrases. Privacy researchers and industry groups have devised several standardized privacy policy formats to address these...

Earlier work has shown that consumers cannot effectively find information in privacy policies and that they do not enjoy using them. In our previous research on nutrition labeling and other similar consumer information design processes we developed a standardized table format for privacy...

Policymakers struggle to determine the proper tradeoffs between data accessibility and data-subject privacy as public records move online. For example, Allegheny County, Pennsylvania recently eliminated the ability to search the county property assessment database using property owners' names....

We performed a series of in-depth qualitative interviews with 14 subjects who answered advertisements to participate in a university study about Internet advertising. Subjects were not informed this study had to do with behavioral advertising privacy, but raised privacy concerns on their own...