Jääskeläinen, Aki; Heikkilä, Jussi - In: Supply Chain Management: An International Journal 24 (2019) 3, pp. 317-333
Purpose: How do purchasing and supply management (PSM) practices create value for the business customers of a focal company? The purpose of this study is to approach the question by investigating the delivery of value over three tiers in the supply chain, that is, from suppliers to the focal...