Most companies use codes of conduct, ethical training and regular communication to assure employees know about rules to follow to avoid misconduct. This paper focuses on the type of language used in codes of conduct, and shows that impersonal language (“employees/members”) and personal,...

Conventional wisdom holds that negotiators who are under time pressure should avoid revealing their final deadlines to the other side, especially if they are in a weak position. The present study questions this conventional wisdom. The experiment manipulates timepressure on the negotiators,...

Sustaining operational productivity in the completion of repetitive tasks is critical to many organizations' success. Yet research points to two different work-design related strategies for accomplishing this goal: specialization to capture the benefits of repetition or variety to keep workers...