Intelligent recommendation systems can be based on two basic principles: collaborative filters and individual-based models. In this work we examine the learning function that results from these two general types of learning smart agents. There has been significant work on the predictive...

Planning has pronounced effects on consumer behavior and intertemporal choice. We develop a six-item scale measuring individual differences in propensity to plan that can be adapted to different domains and used to compare planning across domains and time horizons. Adaptations tailored to...

Purpose: Intercultural competence has been found to be increasingly important. The purpose of this paper is to understand how intercultural competence impacts service providers’ ability to recognition faces of both black and white consumers. Design/methodology/approach: Two experiments were...