Management education has evolved over the years in India with an objective of providing competent employees to the corporates. Although there is mushrooming of B-Schools in the country, the quality of education has been compromised and the stakeholders in most of the B-Schools have been ignored....

Purpose: Students’ experiences with instructors and courses determine an institute’s identity. With the instructor analogous to a brand spokesperson and the course to a brand, this study aims to examine the impact of the instructor experiential values on the student’s course experiences,...

Quality mindset is an essential pre-requisite for long-term competitiveness in the world of business today. However, most of the companies are struggling hard to have employees with quality mindset. Such a problem arises due to lack of comprehensive understanding of the concept of quality across...

Employee Value Proposition (EVP) has caught the imagination of HR professionals across the globe as a determinant of organizational effectiveness. In simple terms, EVP can be defined as sum of all the tangible and intangible rewards/benefits that employees receive for their contribution to the...

Scholars have studied various factors contributing towards Organizational Citizenship Behaviour (OCB) over the last three decades. However an integrated approach to the determinants of OCB is yet to emerge. Most of the researchers have examined the impact of only one or two factors on OCB,...

This case is based on a small intervention of a government department in Jharkhand which has resulted in greater dividends surpassing several boundaries. Jharkhand is a relatively smaller state created in the year 2000 by dividing Bihar. The state is better known for its rich mineral resources...

Pallavi worked as admission counsellor in a leading engineering college in Pune. Although her initial role involved calling potential students for admission, she was gradually given projects of strategic importance to the organization. In her one year stay in the institute, she proved to be the...

Leaders behaving like villains or anti-hero are most appalling in social as well as organizational contexts. On large number of occasions, high-handed behaviour of leaders remains unreported thus reinforcing dysfunctional leadership patterns at the cost of organizational success and employee...