Efficiency and effectiveness are two important key words in the activities of the hospital. A hospital said to be efficient if it is able to use all available resources to generate an added value with minimum waste. Meanwhile, the hospital said to be effective if it is able to provide a...

Introduction - The study found that the quality of outpatient services was determined by many factors: the physicians, the staff, comfort of the process, and the visible dimensions. Improving these factors, it will earn a great income at the outpatient unit. Failure in this issue has an impact...

In any organization, customer satisfaction is the number one priority. Customer satisfaction also means profitability. The success of any company depends on the ability to ensure the highest quality at the lowest cost. Today the competitive market leaves no space for error. It is now necessary...

Introduction – Kanban system is a card system that becomes markers. During its development, the kanban system experiences a number of variations. In the context of delivery system in hospital, delivery pack can be considered as a kanban. Delivery packs have complete data of patient...

The Use of TL Lamps – TL lamps immediately gained popularity defeat fluorescent lamps. This is also supported by the ability of TL lamps in saving energy. TL lamps can provide light equivalent to 60 W of fluorescent lamps with a power of only 13-15W. This means that energy saving of TL lamps...

Introduction – Medication error is very undesirable in healthcare because it has a great risk of causing worsening patient condition. There are many factors that can lead to medication errors. One of them is small difference in mentioning, the absence of sufficient symbol for trade name,...

Introduction – Postpartum home visits projects in Australia, Nepal, Pakistan, and the United States show that visits to the homes increases the probability of contraceptive use. Maternity hospital is one of the productive health care providers who can provide consultation support on this...

Introduction - In the US, every day 1 up to 2 women die from complications of pregnancy, half of them actually can be saved if they get access to quality medical services. In other words, handing over the patient to a specialist will further improve the quality of diagnosis than pushing a doctor...