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A study of total quality management and supply chain management practices
Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: The international journal of productivity and … 60 (2011) 3, pp. 268-288
Persistent link: https://www.econbiz.de/10009159478
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Total quality management in service sector : a literature review
Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: International journal of business innovation and research 6 (2012) 3, pp. 259-301
Persistent link: https://www.econbiz.de/10009551662
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An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies
Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: International journal of quality & reliability management 30 (2013) 3, pp. 280-318
Persistent link: https://www.econbiz.de/10009730003
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Prioritising the practices of total quality management : an analytic hierarchy process analysis for the service industries
Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: Total quality management & business excellence : an … 22 (2011) 12, pp. 1331-1351
Persistent link: https://www.econbiz.de/10009411422
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Survey on the usage of total quality management tools and techniques in Indian service industries : an empirical analysis
Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: International journal of quality and innovation 2 (2012/14) 2, pp. 105-119
Persistent link: https://www.econbiz.de/10010361613
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Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach
Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: Benchmarking : an international journal ; BIJ 18 (2011) 4, pp. 563-587
Persistent link: https://www.econbiz.de/10009270497
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Total quality management and service quality : an exploratory study of quality management practices and barriers in service industry
Talib, Faisal; Rahman, Zillur; Qureshi, M. N.; … - In: International journal of services and operations management 10 (2011) 1, pp. 94-118
Persistent link: https://www.econbiz.de/10009300089
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Total quality management in service sector : a literature review
Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: International journal of business innovation and research 6 (2012) 3, pp. 259-301
Persistent link: https://www.econbiz.de/10010004658
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Total quality management and service quality : an exploratory study of quality management practices and barriers in service industry
Talib, Faisal; Rahman, Zillur; Qureshi, M. N.; … - In: International journal of services and operations management 10 (2011) 1, pp. 94-118
Persistent link: https://www.econbiz.de/10009868951
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Analysis of Total Quality Management Practices in Manufacturing and Service Sectors
Talib, Faisal - 2016
Quality gurus such as Juran, Deming and Crosby have advocated various methodologies for business success and single out some quality practices. These practices have a positive impact on business performance in both manufacturing and service sectors.This paper attempts to identify the TQM...
Persistent link: https://www.econbiz.de/10012999311