Building upon the work of the ABA Dispute Resolution Section's Consumer Arbitration Study Group, a National Roundtable on Consumer Arbitration was held in February, 2012, at Pepperdine University and was co-sponsored by Pepperdine School of Law, the Straus Institute for Dispute Resolution, and...

This study explores the experience of disputant–disputant interpersonal justice in workplace mediation in a public organization. The results show that there are significant differences between employees’ and supervisors’ experiences of disputant–disputant interpersonal justice. Moreover,...

This study uses participant exit surveys in a national mediation program for mediation of employment discrimination complaints at the United States Postal Service to compare the role that different categories of representatives (lawyers, union representatives, co-workers, other, or no...