firms. Social software can be employed for knowledge management and for external communication enabling access to internal … and external knowledge. Knowledge in turn constitutes one of the main inputs to service innovation. Hence, social software …) and knowledge-intensive service firms, this is the first paper which empirically analyses the question whether the use of …

While several frameworks have attempted to incorporate knowledge management within the principles of innovation, there … is still scant evidence of the influence of key drivers that facilitate intra-organisational knowledge transfers to … of the organisation, innovation and knowledge management literature and present a conceptualisation of drivers that tend …

The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and … enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and … filtering of explicit knowledge. The information in a repository has the advantage of being easily transferable and reusable …

Knowledge technologies are a subject of permanent interest for software engineers at research organisations, as well as … for market analysts in commercial organisations. In this paper, which aims to clarify the role of knowledge management … solutions in an enterprise business, we survey the market of commercial knowledge management solutions and analyse their …

Knowledge management (KM) attracts more and more attention nowadays in either research or practice. Organisations often …

The characteristics of knowledge management (KM) in mass customisation were newly extracted and the effect of those … process knowledge); (2) increase in the volume of knowledge and knowledge processes; and (3) increase in the need for … knowledge flexibility and knowledge variability. In addition, it was found that the capability to manage these characteristics …

This paper explores the characteristics of knowledge management (KM) for mass customisation (MC) with respect to … knowledge classification. The proposed knowledge classification framework classifies horizontal knowledge areas into customer …, product, and process, and vertical knowledge hierarchies into strategic, conceptual, and operational. This provides useful …