Cheung, Chi Fai; Fung, Sui Hei; Kwok, S. K.; Lee, Wing Bun - In: Journal of Information & Knowledge Management (JIKM) 06 (2007) 04, pp. 241-249
quality of the users. Since the knowledge of operating ERP system is difficult to be acquired, shared and diffused among the … users, it takes time and money to train well-experienced users. As a result, this paper presents a framework of Knowledge … achieving three perspectives, which includes the knowledge acquisition, knowledge diffusion and performance measurement …