Similar Search Results

Customers perceptions toward the use of online services : the case of Saudi telecommunication sector

Al-Shourah, Abdullah Ahmed - In: Journal of management research 6 (2014) 1, pp. 239-256

Persistent link: https://www.econbiz.de/10010430645

Switching from post-paid to pre-paid models : customer perception and the organisational role in managing the change : a case study of Botswana Power Corporation

Mburu, P. T.; Sathyamoorthi, C. R. - In: Journal of management research 6 (2014) 3, pp. 175-189

Persistent link: https://www.econbiz.de/10010431534

Service quality and price perceptions by internet retail customers : linking the three stages of service interaction

Cho, Yun Kyung - In: Journal of service research : JSR 17 (2014) 4, pp. 432-445

Persistent link: https://www.econbiz.de/10010432161

The influence of perceived innovation and brand awareness on purchase intention of innovation product : an example of iPhone

Wu, Shwu-ing; Ho, Li-pang - In: International journal of innovation and technology … 11 (2014) 4, pp. 1-22

Persistent link: https://www.econbiz.de/10010411646

The Chinese perception of quality : model building and analysis based on consumers' perception

Cheng, Hong; Li, Dandan; Luo, Lianfa - In: Journal of chinese management : JCM 1 (2014), pp. 1-22

Theory construction and data reconstruction are required for the evaluation of quality in China. Taking into consideration existing mature quality evaluation models (particularly the methods of evaluating customer satisfaction) and China's unique national conditions during its economic...

Persistent link: https://www.econbiz.de/10010414278

Application of the cognitive dissonance theory to the service industry

Kim, Young Sally - In: Services marketing quarterly 32 (2011) 2, pp. 96-112

Persistent link: https://www.econbiz.de/10009126363

Customer perceptions of South African cellular network operators

Maharaj, Mandusha - In: Indian journal of economics & business : IJEB 11 (2012) 2, pp. 455-483

Persistent link: https://www.econbiz.de/10009685139

Exploring backpackers' perceptions of the hostel service quality

Brochado, Ana; Rita, Paulo; Gameiro, Carlos - In: International journal of contemporary hospitality management 27 (2015) 8, pp. 1839-1855

Persistent link: https://www.econbiz.de/10011447534

Price fairness perceptions and hotel customers' behavioral intentions

El Haddad, Rania; Hallak, Rob; Assaker, Guy - In: Journal of vacation marketing : an international journal 21 (2015) 3, pp. 262-276

Persistent link: https://www.econbiz.de/10011403677

Know your customer : how salesperson perceptions of customer relationship quality form and influence account profitability

Mullins, Ryan R.; Ahearne, Michael; Lam, Son K.; Hall, … - In: Journal of marketing 78 (2014) 6, pp. 38-58

Persistent link: https://www.econbiz.de/10010463459