The concept of "the crisis after the crisis" recently introduced in the academic debate refers to the fact that, since the outbreak of the health crisis generated by SARS-CoV-2, the pandemic has had a major impact on all economic, social, political and cultural activities of the daily life,...

The purpose of this paper is to investigate the impact of the use of Artificial Intelligence in retail on buying and consumer behavior, better understanding how consumers perceive Artificial Intelligence on the path to the Next Normal. The consumer-technology partnership is confirming the...