People may be subjected to discrimination from a variety of sources in the workplace. In this study of mental health workers, we contrast four potential perpetrators of discrimination (managers, co-workers, patients, and visitors) to investigate whether the negative impact of discrimination on...

Drawing upon the unfolding model of turnover and the dual-process theory of information processing, we examined the roles which ethical leadership and abusive supervision play in the turnover process. The central conclusion of this study is that ethical leadership influences job satisfaction,...

This study examines the impact of various ethical climate types and job satisfaction on organizational commitment of 144 employees working at a Chinese private construction company. Both caring and independence climate types had a significant positive impact on organizational commitment....

This article is a meta-analytic study examining the moderating effect the boundary spanning role has on the relationship between perceived supervisory support (PSS) and other important constructs within the marketing domain, including: job satisfaction, organizational commitment, performance,...

It is essential for organizations to understand and manage salespeople's emotions. By monitoring the effects of emotions on the job, management can promote and enhance its sales force. However, the literature on salespersons' emotions has been largely overlooked. This paper establishes an...

Purpose – The primary objective of this study is to test whether gender differences in job satisfaction are assignable to variations in labour market and welfare state regimes in the light of gender-related labour market modernization. Design/methodology/approach – Using data derived from...

Purpose – The purpose of the paper is to clarify the mixed empirical results concerning the association between educational level and job satisfaction. It seeks to test whether the positive relationship between educational level and job satisfaction is caused by indicators of job quality....

Purpose – The purpose of this paper is to test the predictive capabilities of the job strain model (JSM) on information systems (IS) professionals. Design/methodology/approach – The JSM is tested by investigating whether perceived work demands, job control and social support can predict IS...