So far relatively few studies have explicitly addressed the issue of how are regulatory reforms implemented (Gönenç et al., 2001; Eisner, 2004; Durant, 1984; Hanf, 1982). In particular, little attention has been placed so far on how the multi-level governance systems – as the institutional and polity...

In the aftermath of the 2007-08 financial crises, regulatory reforms of the financial system came to include a role for central counterparts, which are expected to improve the stability of derivatives markets. Using an agent-based model simulation, this study suggests that central counterparts...

Public services co-production has been largely conceived within the theoretical framework of service management. This study argues that greater attention should be paid to the economic features of what is co-produced, especially whether client are called to co-produce consumption goods or...

The relationship between institutional design and quality on the one hand, and the development and performance of economic organisations on the other one, has attracted considerable attention in both economics and economic sociology. This study focuses on the relationship between countries'...

The aim of this chapter is to discuss how the emerging process of gamification can impact on the production of public services. Gamification is a relatively recent phenomenon that relates, in broad terms, to the introduction to game elements in non-game contexts. After reviewing the concept,...

Managing organizational change in the public sector is extremely challenging when adverse conditions hamper the introduction of novel organizational practices. This study builds on the case of the implementation of active labour market policies in in Italy, in an attempt to help explain the...

Cooperation programs contribute significantly to the delivery of social, health, and infrastructure policies in developing countries, but relatively little empirical work has been made on how they are managed. This paper aims to contribute filling this gap through a case comparative analysis of...

The use of performance appraisal is especially controversial in public sector organizations where professionalism norms contribute shaping individual identity and behavior. This study provides a longitudinal analysis of the attitudes of physician executives towards performance appraisal in a...