Drahozal, Christopher R. - 2015
look at why credit card issuers use arbitration clauses. Based on a sample of credit card agreements made available by 298 … loans outstanding (95.1%) are subject to cardholder agreements with arbitration clauses, the substantial majority of credit … card issuers (247 of 298, or 82.9%) do not use arbitration clauses in their credit card agreements. The paper also finds …