Evidence to date shows a divergence in the methods and approaches used by companies to introduce empowerment and indeed a wide debate as to the meaning and appropriateness of the term itself. The popularity of the concept has led many organisations to “dive in at the deep end”, wanting to...

In this article the author analyses the HRM strategies and practices of a major life insurance company, designed to promote a marketing‐led, change‐oriented culture in an industry traditionally characterised and paternalism by low levels of change.

By means of a pilot study of the Chairmen’s Statements in the Annual Reports of some major companies, an exploration of the concept of organisational culture is made, as reflected in the corporate image expressed in the language used in the Chairmen’s statements.

The intention of this paper is to present an overview of the literature published on the subject of “culture”. The limitations of this brief paper preclude any comprehensive coverage of the vast amount of material published in this field. “Culture” has become a pluralistic concept and...

Risk and uncertainty are part of the everyday operating environment for all organisations. Occasionally the risks may be sufficient to generate a crisis which, if left unattended, can become a disaster. The key person in an organisation who is often charged with the responsibility of recovering...

Purpose – The purpose of this paper is to develop a new construct called reputation orientation, which is defined as a conscious, company-wide, strategic focus on building and maintaining a positive corporate reputation among key stakeholders. Design/methodology/approach – A conceptual...

Guanxi has been a popular research topic but commentators do not have consensus on its ethical and positioning aspects. Attempts to tackle these two aspects and the problem of guanxi and favor according to a survey in a Sino‐Hong Kong business negotiation environment. Respondents perceived...

This paper examines the connection between environmental scanning for market intelligence, organizational culture and generic strategies. The generic strategies, based on the Miles and Snow typology, are related to the organizational culture types developed by Deshpande et al. An enhanced model...