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Abbott, James E. - In: The TQM Magazine 9 (1997) 2, pp. 106-110

Describes the total quality science laboratory at Bandini Street School in San Pedro, California, USA. At the school …

Persistent link: https://www.econbiz.de/10015033521

US and Canadian national quality awards: increased emphasis on business results

Laszlo, George P. - In: The TQM Magazine 9 (1997) 5, pp. 381-383

Starting with 1997 applications, both the US Malcolm Baldrige National Quality Awards and the Canada Awards for Excellence have undergone changes to the evaluation categories as well as to the point systems in order to increase the emphasis on business results. Over the past several years there...

Persistent link: https://www.econbiz.de/10015033546

Delayering in a US Army R&D organization

Mallak, Larry A.; Watts, Pame S. - In: The TQM Magazine 9 (1997) 4, pp. 260-264

Delayering has spread to the public sector with the US Army going to a team‐based structure in one of its R&D organizations. This organization has wrestled with many issues concerning team effectiveness, quality management, and customer satisfaction during this delayering process. Beginning...

Persistent link: https://www.econbiz.de/10015033550

Implementing self‐managed process improvement teams in a continuous improvement environment

Watson, Rick M. - In: The TQM Magazine 10 (1998) 4, pp. 246-257

Discusses the techniques used by Tracor Aerospace, award winning supplier to the US military. Features examples of control charts and graphs used at Tracor. Looks at factors such as Tracor’s route to continuous improvement. Considers elements such as leadership, strategic planning, and...

Persistent link: https://www.econbiz.de/10015033597

Quality concepts and products litigation

Kastetter, Todd E. - In: The TQM Magazine 11 (1999) 4, pp. 264-274

The landscape for doing business in America is marked by products liability litigation. Americans have gained a reputation for being extraordinarily litigious. While the existence of any products liability "crisis" is the subject of heated debate, the simple fact remains: potential legal...

Persistent link: https://www.econbiz.de/10015033650

Quality concepts in education

Johnson, F. Craig; Golomskiis, William A.J. - In: The TQM Magazine 11 (1999) 6, pp. 467-473

Notes that professionals in education have learned from those in industry with regard to quality management concepts. Suggests that, with regard to quality concepts in universities, there are four main issues, including aspects such as incorporation of quality concepts in the curriculum and...

Persistent link: https://www.econbiz.de/10015033674

Rewarding Technology

Delsanter, Judith M. - In: The TQM Magazine 5 (1993) 2

Describes the reaction of Dr. Joseph Juran, a recipient of the US National Medal of Technology, to winning the award, and his views on the relationship of quality to technology. Discusses the significance of awards and what outcomes recipients of national awards can expect. Considers how the...

Persistent link: https://www.econbiz.de/10015033844

Economic impacts of the hotel industry: an input-output analysis

Kim, Hyojin; Kim, Byung-Gook - In: Tourism Review 70 (2015) 2, pp. 132-149

within a particular state in the USA. Design/methodology/approach – The analyses of output, labor income and employment … Texas. After this comparison, the aggregated input–output tables and multipliers were prepared to determine the economic … particular state of the USA was analyzed. Additionally, these quantified economic data and results should be helpful to future …

Persistent link: https://www.econbiz.de/10015034744

Revenue management for Canadian professional sports organizations

Willie, Paul A. - In: Worldwide Hospitality and Tourism Themes 9 (2017) 4, pp. 451-463

Purpose This paper aims to recommend opportunities for professional sport leagues in the USA and Canada to apply the …

Persistent link: https://www.econbiz.de/10015037935