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Pattern-based service composition for user satisfaction and service revenue
Xu, Hanchuan; Zhuang, Yaou; Gu, Hao; Xu, Xiaofei; … - In: International journal of services technology and management 25 (2019) 5/6, pp. 585-600
Persistent link: https://www.econbiz.de/10012149117
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The trajectory touchpoint technique : a deep dive methodology for service innovation
Sudbury-Riley, Lynn; Hunter-Jones, Philippa; Al-Abdin, Ahmed - In: Journal of service research 23 (2020) 2, pp. 229-251
Persistent link: https://www.econbiz.de/10012216648
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Service recycling and ecosystems : an intriguing similarity
Mastrogiacomo, Luca; Barravecchia, Federico; … - In: International journal of quality and service sciences 8 (2016) 4, pp. 555-562
Persistent link: https://www.econbiz.de/10011641353
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The Era of New Services : New Services, New Infrastructure and Service Rules for the Future Society
Li, Lefei - 2024
Services Everywhere -- Services in Complexity -- The Perspective of Networks -- The Perspective of Resources -- The …
Persistent link: https://www.econbiz.de/10014483982
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Combining strategies for high service productivity with successful service innovation
Hofmeister, Johannes; Schneider, Malte H. G.; Kanbach, … - In: The service industries journal 42 (2022) 11/12, pp. 948-971
Persistent link: https://www.econbiz.de/10013362159
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Service Science : The Foundations of Service Engineering and Management
Qiu, Robin G - 2014 - 1st ed.
perspectives, and analytics Plentiful examples of service organizations such as automobile after-sale services, global project … management networks, and express delivery services An interdisciplinary emphasis that includes integrated approaches from the …
Persistent link: https://www.econbiz.de/10012690609
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Komplexität von IT-Architekturen : Konzeptualisierung, Quantifizierung, Planung und Kontrolle
Schütz, Alexander - 2017
Systemtheoretische Perspektive auf IT-Architekturen -- Strukturelle Komplexität in Unternehmens-/IT-Architekturen sowie deren Quantifizierung -- Qualitative Untersuchung der Ursachen und Auswirkungen von Komplexität in IT-Architekturen -- Designprinzipien für ein Informationssystem zur...
Persistent link: https://www.econbiz.de/10014021114
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Komplexität von IT-Architekturen : Konzeptualisierung, Quantifizierung, Planung und Kontrolle
Schütz, Alexander - 2017
Persistent link: https://www.econbiz.de/10011662443
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Verifikation von Webservicekompositionen : eine Konkretisierung des Korrektheitsbegriffs und ein Anforderungsframework für serviceorientierte Modellierungsansätze
Röglinger, Maximillian - In: Wirtschaftsinformatik : WI ; Organ der Fachbereichs … 51 (2009) 6, pp. 496-505
Persistent link: https://www.econbiz.de/10003909641
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Organizational and design engineering of the operational and support components of an organization : the Portuguese Air Force case study
Páscoa, Carlos; Tribolet, José - In: Practice-driven research on enterprise transformation : …, (pp. 47-77). 2010
Persistent link: https://www.econbiz.de/10008842040