The role of automated agents in the electronic marketplace has been growing steadily and has been attracting a lot of research from the artificial intelligence community as well as from economists. We consider the problem of homogeneous sellers of a single raw material or component vying for...

Because software is fungible, has low marginal replication costs, and requires relatively high levels of initial investment to develop, understanding how IT-producing firms can protect and leverage value from their research and development (R&D) investments is important. We examine how the...

As the nature of IS outsourcing contracts has changed from simple cost saving projects to strategic initiatives, the focus of the control and measurement processes has also changed. However, cost savings are still the most important metric. We adapt the Balanced Scorecard framework to apply in...