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Congress packages pork-barrel spending in complicated proposals that belie theories of distributive politics. We theorize that roll-call voting on such bills depends on grant programs' administrative centralization, party ties with presidents or home-state governors, and differences in...
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Although Congress often utilizes grants and other fiscal incentives when delegating policy to the states, it also incorporates non-fiscal arrangements, or joint partnerships into legislation. These partnerships include joint state-federal oversight boards, intergovernmental task forces, as well...
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This paper is focused on service failure and recovery in the hotel industry in the UK. The objectives of the research were to: assess the types and magnitude of service failures experienced by hotel guests; evaluate the service recovery strategies used by hotels and their effectiveness; and...
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