The widespread growth of e-commerce has resulted in the proliferation of online search infomediaries (OSIs), who provide consumers with information about products and services sold by different firms (Parents), while also referring interested consumers to the Parents' website. Very often, both...

The increasing complexity of consulting, research and development, and information technology projects has resulted in close collaboration between clients and vendors, who co-create value through co-design and co-production. In such co-creation environments, the output is contingent on the...

Recently, a growing number of online retailers have started meshing their pricing strategies with consumers' social networks. Specifically, they have started allowing consumers to invite peers from social media to request a discount for their purchases. We call this pricing strategy social...

Identification of competitive healthcare providers is an important issue for successful operation of a bundled payment reimbursement program. We develop a healthcare provider selection framework via data envelopment analysis (DEA) and combinatorial auction (CA). Our goal is to cover target...

The viability and success of ride hailing platforms such as Uber, Lyft, depend on how they manage their demand and pool of available drivers. In this paper, we examine how ride hailing platforms can meet demand with supply in a competitive setting where the number of available drivers depends on...

Online reviews and discussions play a significant role in influencing decisions made by users in day-to-day life. However, the presence of reviewers who deliberately post fake or deceptive reviews for financial or other gains negatively impacts both users and businesses. Unfortunately,...

Public cloud capacity providers offer various pricing models namely, on-demand capacity instances, reserved capacity instances, and a hybrid of these two pricing models. The buyer firms seeking cloud solutions not only source their requirements from the public cloud providers but also invest in...

Initial deployment decisions are critical to Humanitarian Organizations (HOs) as they pre-position inventory and prepare for predictable disasters, such as hurricanes, floods, and wildfires. Deploying too little inventory results in unmet demand, bad publicity, and unhappy donors. On the other...

In order to deliver real-time performance feedback to support rapid innovation, companies are replacing annual-review based performance management with systems that enable frequent and continuous evaluation. Mobile applications enable employees to give, seek, and receive real-time,...