demonstrate the utility of the best practices in risk and crisis communication as an assessment tool. Design … external evaluations. The best practices in risk and crisis communication are then used to assess Red Cross's response efforts …. Findings – This study provides contextual support for the best practices in risk and crisis communication and demonstrates …

Purpose – The purpose of this paper is to contribute to understanding of crisis communication application and theory by … its effectiveness in managing the crisis as prescribed in Situational Crisis Communication Theory. Analysis of rejection … make their crisis communication more interactive in an online environment. Research limitations/implications – The study is …

Purpose – The purpose of this paper is to focus on the “green communication” of Exxon, Chevron and BP with a view to … communication: the references to environmental issues, the CEOs’ rhetorical strategies and their lexical choices. Findings – The … assess the efficiency of corporate communication, researchers are encouraged to survey various stakeholder groups and analyse …

the face‐to‐face communication. The paper offers an exploratory study of how image repair work is carried out in … implications – The knowledge of how journalists construct a question is of high relevance for crisis communication and image repair …

Purpose – The purpose of this study is to refine and expand an emerging US government communication model, the … government communication decision wheel, by testing the differences between the communication practices of US public sector … from surveys of 781 US government communicators, the study compares the communication practices and influences of …

This paper explores the areas in which the young disciplines of project management and communication management can …

In the new and challenging environment of Trust hospitals communication plays an ever increasing role. The implication …