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current communication management theory and practice faces an opportunity and a threat but that the subject discipline can … business communication and public relations and the emergence of some valuable subject specific aids to lifelong learning for … Communication, Advertising and Marketing Diploma (CAM). Now that some of the tools of public relations are taught to marketing …
Persistent link: https://www.econbiz.de/10014851055
centrality of communication to organising, it is surprising how little recent work in the field of knowledge management or … intellectual capital focuses on, never mind even mentions, the concept of communication per se. Perhaps it is time that … organisation communication scholars tackled this void. This paper then takes up such a challenge, reflecting on the role …
Persistent link: https://www.econbiz.de/10014851071
In this article, dialogue is explored as an interactive process of learning together. This process is often spontaneous and unruly but bounded by a serious intent to reach mutual understanding. Also, the concept of relationship specific knowledge is introduced to explain how trust between...
Persistent link: https://www.econbiz.de/10014842727
An organization's ability to enjoy long‐term competitive advantage is closely related to its capacity for knowledge creation, dissemination and use. From a practical point‐of‐view the value of this statement could be increased if suggestions could be made to managers as to what kind of...
Persistent link: https://www.econbiz.de/10014842728
incorporating the constructs of information communication, sales technology, product knowledge, and customer satisfaction is … address not only technical knowledge but also communication skills. Providing technology with the potential to increase … customer satisfaction through improved information communication would be beneficial as well. Practical implications – The …
Persistent link: https://www.econbiz.de/10014842979
communication, are wasting effort and at the same time generating worse results from their exhibition activities than might … – A new model of communication is described and trade fair activities of both visitors and exhibitors is mapped against it …. The new model includes the concept that communication is a co‐creation of meaning rather than a “magic bullet” and …
Persistent link: https://www.econbiz.de/10014842995
Purpose – Trade shows have played a prominent role in the corporate communication mix for many years. Enterprises use … these multifunctional communication platforms to pursue a wide variety of objectives. The purpose of this paper is to, on … the one hand, to examine the extent to which trade shows are suitable as an instrument of live communication to meet …
Persistent link: https://www.econbiz.de/10014842996
Purpose – In recent decades, R&D networks have proliferated amongst members of universities, businesses, research organisations and government. Despite increases in the complexity and prominence of these networks, empirical studies investigating their performance are still sparse. The purpose...
Persistent link: https://www.econbiz.de/10014843034
's communication skill, ability to maintain quality relationships and build trust. The study proposes that communication skill …. Findings – The findings confirmed that AEL was positively related to salespersons' communication skills, relationship quality … and trust. The proposed moderators of communication and trust received support when predicting sales performance. Research …
Persistent link: https://www.econbiz.de/10014843157
communication and constructive conflict positively relate to trust, as well as to relationship effectiveness. Constructive conflict …
Persistent link: https://www.econbiz.de/10014844094