This article presents two methodologies for evaluating organizational effectiveness and program costs versus benefits in organizational change programs. The first methodology describes the development of a standardized approach for identifying, defining, and measuring indicators of work behavior...

Examines the environmental innovations of several progressive businesses, including Ben & Jerry′s and the Body Shop, in the areas of products, processes, and campaigns to save the planet. Discusses how the green consumer market, copy‐cat competitors, infrastructure development, employee...

Presents a broad review of theory and research about organizations as social, information processing, interpretive, and inquiring systems which locates the origins of key concepts behind organization learning. Shows how different schools of thought explain what is behind routine versus creative...