Purpose: Agility is the ability of an organization to adjust its supply chain tactics and operations to respond quickly against altering business environments such as fluctuating demand pattern, supply chain disruption and global competition. An agile organization must possess a promising...

Purpose: The purpose of this study is to critically examine the scholarly articles associated with the diverse aspects of supply chain agility (SCA). The review highlights research insights, existing gaps and future research directions that can help academicians and practitioners gain a...

Measuring the soft factors in economic terms is being challenged. Individual’s performances were described as competencies in order for them to performed, observed and assessed to obtain accreditation as competent. The study is restricted to IT companies in South India. The objective of this...

Measuring the soft factors in economic terms is being challenged. Individual’s performances were described as competencies in order for them to performed, observed and assessed to obtain accreditation as competent. The study is restricted to IT companies in South India. The objective of this...

Purpose: The inclusion of sustainable practices in the service only supply chain (SOSC) is less evident in the literature. The aim of this research is to analyse the enablers of sustainability to be implemented in (SOSC). Design/methodology/approach: A rigorous literature review and experts’...

Purpose: Increasing pressure from the stakeholders makes the inclusion and evaluation of sustainable practices in the service supply chain (SSC) inevitable. Therefore, this paper aims to evaluate the sustainability status of a case organization and discover the barrier to sustainability in the...

Purpose: Despite increasing attentions to sustainable service supply chain management (SSSCM), a framework for performance evaluation of sustainable service only supply chain management (SSOSCM) is still missing. This paper tries to fill this gap and provides a novel conceptual framework....

Purpose: The purpose of this study is to carry out the systematic literature review, bibliometric analysis and content analysis of extant literature of service supply chain (SSC). Design/methodology/approach: Systematic literature review (SLR) technique was used for identifying the research...