Huang, Duen-Huang; Chueh, Hao-En - In: Journal of innovation & knowledge : JIK 6 (2021) 3, pp. 135-144
This study uses artificial intelligence and big data technologies to develop a chatbot prototype for veterinary consultations. To understand pet owners’ behavioral intentions to use the chatbot for veterinary consultations, we modify the technology acceptance model to develop a usage intention...