Purpose – This paper aims to empirically explore the effects of intellectual capital (IC) on supplier selection (SS) and, consequently, investigates the consecutive impacts on an Asian automotive supply chain performance (SCP). Design/methodology/approach – A questionnaire-oriented survey...

Purpose – The purpose of this paper is to examine the status of knowledge management (KM) in an Iranian Research Organisation in order to identify and classify the most relevant KM critical success factors. Design/methodology/approach – Based on extensive review of KM literature, broad...

Purpose – The purposes of this study are to identify, classify and prioritize knowledge management (KM) barriers in an Iranian project-based organization (PBO) and to present a conceptual framework for improving attitudes to KM in the Iranian context. Design/methodology/approach – After...

Purpose – The purpose of this paper is to explore the benefits that can result from the use of knowledge management (KM) principles in achieving total quality management (TQM) in the Jordanian insurance sector. Design/methodology/approach – Data about KM and TQM were obtained through a...

Purpose – The purpose of this paper is to examine the application of Thatchenkery's Appreciative Sharing of Knowledge (ASK) to a professional military college. Design/methodology/approach – ASK is a seven‐step research and intervention methodology grounded in the positive psychology...

Purpose – This paper aims at exploring the role of structural capital (SC) dimensions – customer, process and innovational – in the development of e‐business models (eBM). The Iranian carpet industry is tested regarding five types of eBMs: Direct to customer, Full Service Provider,...

Purpose – The present study aims to investigate the impact of organizational capabilities in the successful implementation of e-business. More specifically, the study proposes a three-dimensional conceptual framework, including “organizational learning capabilities”, “knowledge...

Purpose – The challenge of knowledge management (KM) is to determine what information within an organization qualifies as “valuable”. Not all information is knowledge, and not all knowledge is valuable. The key is to find the relevant and worthwhile knowledge within a vast sea of...