Online reviews and discussions play a significant role in influencing decisions made by users in day-to-day life. However, the presence of reviewers who deliberately post fake or deceptive reviews for financial or other gains negatively impacts both users and businesses. Unfortunately,...

AT&T and Time Warner have recently sealed a historic merger agreement, but debate continues to swirl around the purported benefits arising from the vertical integration of a content provider (CP) with an Internet service provider (ISP). In this paper, we discuss sponsored data (also called...

In order to deliver real-time performance feedback to support rapid innovation, companies are replacing annual-review based performance management with systems that enable frequent and continuous evaluation. Mobile applications enable employees to give, seek, and receive real-time,...

Online platforms are prone to abuse and manipulations from strategic parties. For example, social media and review websites suffer from sentiment manipulations, manifested in the form of opinion spam and fake reviews. The consequence of such manipulations is the deterioration of information...

Two commonly used pricing models in the supplier-retailer setting are the agency pricing model and the wholesale pricing model. In the agency pricing model, the supplier sets the price, whereas in the wholesale pricing model, the price is set by the retailer. In this paper, we focus on the...

This paper studies the strategic network formation in a location-based social network. We build an empirical model of social link creation that incorporates individual characteristics and pairwise user similarities. Specifically, we define four user proximity measures from biography, geography,...

The unprecedented growth of cellular traffic driven by web surfing, video streaming, and cloud-based services poses bandwidth challenges for cellular service providers. To manage the increasing data traffic, cellular service providers are experimenting the use of third-party WiFi hotspots to...

The development of Internet brought in revolutions in pricing models in the digital music industry. Currently, there are three common schemes to sell digital music: ownership, subscription and mixed pricing models. Our paper aims to explore and compare the three pricing models. Through a...

The performance of prediction markets depends crucially on the quality of user contribution. A social media-based prediction market can utilize aspects of social effects to improve users' contribution quality. Drawing upon literature from diverse areas such as prediction markets, knowledge...

Question-Answer (Q&A) forums are gaining popularity as a user-engagement tool to drive traffic on multi-service portals. In a platform market model, demand-side users seek answers from the supply-side users, since such answers can indicate value offered, reduce buyer uncertainty and offer social...