We study how consumers trade off digital versus in-person banking services and how consumer demand impacts bank technology choices. We use the COVID-19 pandemic as a laboratory, where pandemic risk raised the cost of in-person bank services. After the cost of in-person banking rises, customers,...

As an organ of the Central Committee of the Communist Party of China, the People's Daily (PD) has a critical influence on China's policies and economy. This study examines the impact of the PD on China's economic structural changes and industry environmental performance. To separate the 'PD...