Kwak, Jin Kyung; Gavirneni, Srinagesh - In: Journal of the Operational Research Society 66 (2015) 2, pp. 288-298
This study investigates how information errors affect supply chain performance when a retailer and a supplier share the end-customer demand information. An Enterprise Resource Planning (ERP) system, often used to share information in a supply chain, is not perfect and often contains erroneous...