1. Don’t Believe the Hype -- 2. Why Now? -- 3. AI Capabilities Framework -- 4. Associated Technologies -- 5. AI in Action -- 6. Starting an AI Journey -- 7. AI Prototyping -- 8. What Could Possibly Go Wrong? -- 9. Industrialising AI -- 10. Living with AI -- 11. Where Next for AI?.

The future in the services industry belongs to Artificial Intelligence (AI) driven machines, which is a major source of worry for the job market in India. Over 50% of India's GDP constitutes services, and it is a major source of employment for the skilled manpower of India. The research measures...

We analyse the impact of robot adoption on employment composition using novel micro data on robot use in German manufacturing plants linked with social security records and data on job tasks. Our task-based model predicts more favourable employment effects for the least routine-task intensive...