Background: The increasing Muslim population worldwide will increase the Islamic market share in the future. Thus, the higher demand for halal food has caused the food industry to pay attention to the quality control system for the ingredients used. This paper aims to review the previous...

"This book offers contributed chapters on how to react to the effect of digital technology disruption on the logistic & supply chain industry and how to adopt efficient measures geared at sustaining production and delivery to final consumers"--

Supplier selection plays a crucial role in enhancing the competitiveness and operational efficiency of manufacturing industries. In the Indonesian manufacturing sector, where market conditions are dynamic and complex, the need for an effective supplier selection methodology is particularly...

This investigation was carried out on the adoption of the e-money payment model with the application of a quantitative and qualitative approach (mixed methods). Online questionnaires, which included closed-ended questions on a Likert five-point scale and open-ended questions, were distributed...

This article designed a service model in logistics services for document and package delivery through the exploration of service element relationships and customer perceived (i.e. Kansei). Kansei engineering is used in this article to design 24 questionnaire instruments and 41 services attribute...

This article identifies the effect of logistics service quality on customer satisfaction and customer loyalty with customer trust as a moderating variable from the context of Indonesian humanitarian logistics providers. In this study, the service quality was provided into three variables, namely...

This article identifies the influence of logistics service quality in Indonesia on customer satisfaction and loyalty during the COVID-19 pandemic and customer trust as a moderating variable. In this study, the service quality consists of three variables: the quality of staff service, quality of...

This article investigates the impact of traceability of the quality of the information system on humanitarian logistics performance. There are four variables studied, namely electronic data interchange (EDI) adoption, blockchain (BC) adoption, radio frequency identification (RFID) adoption,...