Purpose: The purpose of this paper is to promote social network analysis (SNA) methodology within the humanitarian research community, surveying its current state of the art and demonstrating its utility in analyzing humanitarian operations. Design/methodology/approach: A comprehensive survey...

Social media provides an opportunity for companies to interact with customers, improves the design process, and ensures that companies deliver products and services that meet customers’ expectations. Previous studies have conceptualized and debated on the link between social media and firm...

Understanding supply chain logistical flows and related issues such as risk and innovation diffusion requires intimate knowledge of supply network structure. Although social network analysis (SNA) provides a variety of metrics used to elucidate supply structure, this paper demonstrates the...