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Hey chatbot, why do you treat me like other people? : the role of uniqueness neglect in human-chatbot interactions
Kallel, Aicha; Ben Dahmane Mouelhi, Norchène; … - In: Journal of strategic marketing 32 (2024) 2, pp. 170-186
Persistent link: https://www.econbiz.de/10014553146
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Bots on social media : the past, present and future
Rossi, Sippo - 2024 - First edition
Persistent link: https://www.econbiz.de/10014553234
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A question and answering system using natural language processing and deep learning
Nagavi, Trisiladevi C.; Sanjana, K. G.; Mahesha, P. - In: Artificial intelligence enabled management : an …, (pp. 65-83). 2024
Persistent link: https://www.econbiz.de/10014554029
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Artificial intelligence in HR : employee engagement using chatbots
Nimmagadda, Sailaja; Surapaneni, Ravi Kishan; Potluri, … - In: Artificial intelligence enabled management : an …, (pp. 147-162). 2024
Persistent link: https://www.econbiz.de/10014554060
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Don't expect juniors to teach senior professionals to use generative AI : emerging technology risks and novice AI risk mitigation tactics
Kellogg, Katherine C.; Lifshitz, Hila; Randazzo, Steven; … - 2024
Persistent link: https://www.econbiz.de/10014556598
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Artificial intelligence in employee recruitment
Balcioğlu, Yavuz Selim; Artar, Melike - In: Global business and organizational excellence : GBOE 43 (2024) 5, pp. 56-66
Persistent link: https://www.econbiz.de/10014577424
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Das Handwerk aus Sicht von ChatGPT
Proeger, Till; Alhusen, Harm; Meub, Lukas - 2023
ist. Zu diesem Zweck wurde mit ChatGPT eine Studie verfasst, die zunächst den Chatbot selbst erklärt, dann über die …
Persistent link: https://www.econbiz.de/10014225725
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The influence of chatbot humour on consumer evaluations of services
Shin, Hyunju; Bunosso, Isabella; Levine, Lindsay R. - In: International journal of consumer studies 47 (2023) 2, pp. 545-562
Persistent link: https://www.econbiz.de/10014250593
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Reinforcing customer journey through artificial intelligence : a review and research agenda
Rana, Jyoti; Gaur, Loveleen; Singh, Gurmeet; Awan, Usama; … - In: International journal of emerging markets 17 (2022) 7, pp. 1738-1758
Persistent link: https://www.econbiz.de/10013363334
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Chatbots and service failure : when does it lead to customer aggression
Huang, Yu-Shan; Dootson, Paula - In: Journal of retailing and consumer services 68 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013366333