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This research paper discusses and analyzes the components of the cost of quality (namely the cost of good quality and the cost of poor quality), their impacts on business execution and the company's bottom line (i.e. profits) and suggests strategies to minimize the cost of poor quality
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unknown costs may be correlated with each other. We solve for the outsourcer's optimal outsourcing contract, and show that the … structure of the optimal contract depends on the relationship between the costs. Specifically, we highlight the following … observations when the two costs are negatively correlated: First, under certain conditions, the outsourcer may be able to squeeze …
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