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Visitor satisfaction mediating perceived quality and behavioural intention : a gender-based multigroup analysis

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The importance of perceived service value in retail banking services

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Precursors and outcomes of perceived value in B2B banking services : a nomological framework

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The role of e-service quality and information quality in creating perceived value : antecedents to web site loyalty

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Functional quality and hedonic quality : a study of the dimensions of e-service quality in online travel agencies

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How airline service quality determines the quantity of repurchase intention : mediate and moderate effects of brand quality and perceived value

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The influence of perceived food quality, price fairness, perceived value and satisfaction on customers' revisit and word-of-mouth intentions towards organic food restaurants

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How does quality of mobile food delivery services influence customer loyalty? : Gronroos’s service quality perspective

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Drivers of green product adoption : the role of green perceived value, green trust and perceived quality

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