Part I: Technology -- The Evolution of Chatbots in Tourism: a Systematic Literature Review -- In-room voice … -- Loyalty Programs and Direct Website Performance: An Empirical Analysis of Global Hotel Brands -- A Netnographic Study of …: Destinations -- The Digitized Ecosystem of Tourism in Europe: Current Trends and Implications -- Destination Imagery Diagnosis …

The ICT plays a significant role in tourism industry and throughout its supply chain. The primary objective of the … study is to understand the role & importance of ICT and to analyze its impact on Thailand Tourism Industry. The study is …, it is obvious that ICT have impact on tourism industry. Whereas, some variables have negative impact due to increased …

’s development on a global scale. Senior tourism is considered a sector in solid expansion, and, as such, it matters to understand … the importance that these tourists attribute to these technologies. The association between tourism and digitalization … gave rise to the concept of “smart tourism”. So, it is essential to have the necessary skills to be active in a world …

Technological advancement in contemporary eras has rendered tourism enterprises across the globe more innovative than … ever before. There has been a paradigm shift in the management of contemporary organizations related to the tourism … Technology (ICT) tools are now indispensable to the tourism industry as ICT systems are being rapidly diffused throughout the …