Maity, Sudarshan; Sahu, Tarak Nath - In: Rajagiri management journal 17 (2023) 2, pp. 170-182
Purpose - Both branch and automated teller machine (ATM) are playing a crucial role in banking coverage expansion in India. People prefer to go to an ATM for withdrawal of money rather waiting in a queue for hours at a branch. Without the existence of a full-fledged brick-and-mortar branch, ATM...