Digital competence plays an important role in higher education. The literature highlights the adoption and use of digital competence for the development of educational services in Higher Education Institutions (HEIs), but it is still necessary to understand its influence on the innovative...

Purpose: Understanding the relational factors in information technology outsourcing (ITO) processes is essential for managers to exercise successful governance over their relationship. Based on this premise, this paper aims to present a study about relational factors using judgments of managers...

Big Data is a radical shift or an incremental change for the existing digital infrastructures, that include the toolset used to aid the decision making process such as information systems, data repositories, formal modeling, and analysis of decisions. This work aims to provide a theoretical...

Purpose: This article aims to present a methodology applied to the transition between the “as-is” and “to-be” stages of the Business Process Management (BPM) life cycle, supporting its implementation and maintenance for the organizational stability, using techniques from Operations...