There is a clear gap between the theory of empowerment and its practical application. Drawing on research by Harbridge … Consulting Group, examines the problems inherent in implementing an empowerment initiative, considering especially the demands … opportunities to act as coaches and facilitators, may feel threatened by, and unclear about, the empowerment process. Managers need …

Changing an organization′s culture to one of empowerment is a tremendous leadership challenge. First, the process is …. Second, the process can easily result in a leadership vacuum that paradoxically becomes an asset to the empowerment process …

empowerment” though there are differences in the antecedents of market orientation. Thus the most distinct Scandinavian ways to …

Purpose – Much of the literature on consumer empowerment focuses on consumers' efforts to regain control of their … finds that successful firms' try hard to understand what consumers want and to improve consumer satisfaction and empowerment … providing pleasant environments and information that people want. Originality/value – The paper shows how consumer empowerment …

suppliers to consumers, the ensuing consumer empowerment is presented as an unintended consequence of marketing. Marketing … implications arising from this consumer empowerment are examined in terms of a process where control and management by suppliers … over consumer access and enablement are increasingly difficult. Design/methodology/approach – Consumer empowerment is …

mixed method study involving focus groups and observational research. Focus groups explored consumer meanings of empowerment … internet is empowering, the sense of empowerment has not been fully realised in the context of pensions. The findings reveal …