Password-based authentication is the most commonly used method for gaining access to secured systems. Unfortunately, empirical evidence highlights the fact that most passwords are significantly weak and encouraging users to create stronger passwords is a significant challenge. In this research,...

User-generated content, online reviews in particular, has been increasingly integrated into the management of customer responses and therefore into the core operations of platforms. Despite the extensive studies on the generation of online reviews and their potential impacts, research is scant...

The COVID-19 pandemic has triggered a panic-buying behavior around the globe. As a result, many essential supplies were consistently out-of-stock at common point-of-sale locations. Unfortunately, such a hoarding behavior disproportionately puts vulnerable groups of people at risk as they cannot...

The issue of information uncertainty in the context of information security is increasingly important. Many users lack the ability to correctly estimate the true quality of the security software they purchase, as evidenced by some anecdotes and even some academic research. Yet, most of the...