Early diagnosis is effective in reducing the death rate and treatment costs due to breast cancer. Although there is consensus that mammograms are effective for early diagnosis, not all organizations agree upon screening guidelines. Current guidelines from the American Cancer Society recommend an...

This paper studies how to schedule medical appointments with time-dependent patient no-show behavior and random service times. The problem is motivated by our studies of independent datasets from countries in two continents which unanimously identify a significant time-of-day effect on patient...