Outsourcing of services has been receiving increasing attention in management literature and praxis. It is considered that greatest attention has been given to the enhanced efficiency of transaction costs through outsourcing. In contrast, this paper explores what is being outsourced, the drivers...

Purpose – This paper seeks to report on the findings of a recent study which explores the ways/factors which influence and/or determine the effectiveness of the senior management in the Muscat Municipality, Oman, by assessing the perception of senior managers concerning the influences...

Purpose – Characteristics of leaders whose behaviour is visceral include taking action based on instinct rather than intellect and exhibiting coarse, base and often negative emotions. Despite the challenge of precisely defining the nature of visceral behaviour, the purpose of this paper is to...

Purpose The purpose of this paper is to critically review the extant western literature on political skill and impression management in human resource management and organisational behaviour and applies an inductive approach to explore an equal Chinese concept of office politics in the...

The findings from a number of studies conducted at Cranfield School of Management exploring executive succession, are presented. Five critical considerations for executive succession are identified. These are, the need to respect context, effectively managing the dynamics of top teams, being...

Purpose – The main purpose of this paper is to examine the nature and impact of human resource capabilities and involvement on the firm's performance in the SME sector. Design/methodology/approach – This research is based on an empirical survey of Chief Executive Officers (CEOs) and their...

Purpose – This paper aims to explain why CSR policies have failed to render organizations more ethical and to propose concepts for using CSR for improving the ethics of organizations. Design/methodology/approach – The paper examines the literature on CSR to compare how gaps in this field of...