Bowen, John; Whalen, Elizabeth - In: Worldwide Hospitality and Tourism Themes 9 (2017) 6, pp. 592-602
. The rapid advance of technology is changing how consumers evaluate, use and discuss hospitality and tourism products. The … common theme among the four trends in this paper is technology. The authors identified four trends related to technology and … changing travel and tourism. Findings The author identified four trends: technology with a focus on robotics and artificial …