In this article a definition of “succession planning” is given, outlining the potential benefits and problems of implementing a succession‐planning programme in a health service organisation, and factors critical for the success of such a programme are discussed. A case study is presented...

Looks at how a regional health authority is setting about development of high quality managers through partnership with a small graduate business school in creating a new MBA (focused on health service needs) alongside existing programmes that will allow breadth of contact between students from...

Explores the need for risk management in a health care setting in both financial and personal terms. Sets out the stages of a risk management programme. Stresses the need to incorporate such a programme in every hospital setting in order to reduce negligence claims so that scarce resources can...

Two complementary research techniques, a case study of one municipal hospital and Round 1 of a Delphi study, were used in a preliminary study of management training and development in the Canadian healthcare sector which is undergoing a dramatic change. Five broad themes emerged from these two...

A collaborative approach to the development of lower‐level management skills was devised and put into practice at a teaching hospital. Beginning as an open forum in which attendees questioned an instructor, it progressively evolved into a controlled “free‐for‐all” in which each...

The pressures currently facing US health care organisations, especially hospitals, in a risk environment are analysed. An important route to maximising efficiency is identified as improved collaboration amongst personnel. Team‐building interventions are recommended and the elements essential...

Purpose Health-care simulation has evolved rapidly in the past few decades; it has become an integral component of education and training to improve the efficacy of both individuals and teams. Designing an optimal simulation-based learning space is a multitiered and multidisciplinary process...

Purpose – This study aims to offer new insights to further the understanding on the relevance of engaging employees in knowledge sharing behaviours in order to improve current operations. Design/methodology/approach – The authors' conceptual model proposes a direct relationship between...

Purpose This paper aims to explore the potential contributions of social media in supporting tacit knowledge sharing, according to the physicians’ perspectives and experiences. Design/methodology/approach Adopting a qualitative survey design, 24 physicians were interviewed. Purposive and...

Purpose – The purpose of this paper is to report on an action research project carried out in an Italian university hospital that was facing a strategic challenge. The role of intellectual capital (IC) for university hospital strategic management is discussed after developing and applying an...