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Measuring the effects of quality certification on labour productivity : an analysis of the hospitality sector

Sánchez-Ollero, José Luis; Garcia-Pozo, Alejandro; … - In: International journal of contemporary hospitality management 27 (2015) 6, pp. 1100-1116

Persistent link: https://www.econbiz.de/10011402829

Qualitätsinformationen von Krankenhäusern: eine Untersuchung ihrer Relevanz und Anforderungen aus Patientensicht

Dietrich, Martin; Gapp, Oliver - 2004

Persistent link: https://www.econbiz.de/10002629450

Evaluating the total quality and its role in measuring consumer satisfaction with e-healthcare services using the 5Qs model : a structure equation modeling approach

Verma, Prachi; Kumar, Satinder; Sharma, Sanjeev Kumar - In: Benchmarking : an international journal 29 (2022) 1, pp. 22-46

Persistent link: https://www.econbiz.de/10012990491

Taking Quality of Healthcare Seriously in Provider Merger Analysis

Bernard, Kent - 2018

Traditionally, antitrust has not had a way to quantify the benefits of better healthcare outcomes from a potential merger, to balance them against the potential for increased costs. However, a branch of health care economics lets us make that calculation. It has not been used in antitrust...

Persistent link: https://www.econbiz.de/10012921175

LEVERAGING LEAN IN OUTPATIENT CLINICS : creating a cost effective, standardized, high quality ... patient-focused operation

PROTZMAN, CHARLES. - 2017

Persistent link: https://www.econbiz.de/10013183078

Functional IT complementarity and hospital performance in the United States : a longitudinal investigation

Mishra, Abhay Nath; Tao, Youyou; Keil, Mark; Oh, Jeong-ha - In: Information systems research : ISR 33 (2022) 1, pp. 55-75

Persistent link: https://www.econbiz.de/10013188265

Bridging hospital quality leadership to patient care quality

Chakraborty, Subhajit; Kaynak, Hale; Pagán, José A. - In: International journal of production economics 233 (2021), pp. 1-14

Persistent link: https://www.econbiz.de/10012495601

Healthcare quality, patients' satisfaction, and hospital incentives in France

Lescher, Myriam; Sirven, Nicolas - In: Revue d'économie politique 129 (2019) 4, pp. 525-551

Persistent link: https://www.econbiz.de/10012383692

Quality information disclosure and patient reallocation in the healthcare industry : evidence from cardiac surgery report cards

Yoon, Tae Jung - In: Marketing science : the marketing journal of the … 39 (2020) 3, pp. 636-662

Persistent link: https://www.econbiz.de/10012294690

Using patient-specific quality information to unlock hidden healthcare capabilities

Wang, Guihua; Li, Jun; Hopp, Wallace J.; Fazzalari, … - In: Manufacturing & service operations management : M & SOM 21 (2019) 3, pp. 582-601

Persistent link: https://www.econbiz.de/10012102847

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