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We study the allocative challenges that governmental and nonprofit organizations face when tasked with equitable and efficient rationing of a social good among agents whose needs (demands) realize sequentially and are possibly correlated. As one example, early in the COVID-19 pandemic, the...
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In many online platforms, customers' decisions are substantially influenced by product rankings as most customers only examine a few top-ranked products. Concurrently, such platforms also use the same data corresponding to customers' actions to learn how these products must be ranked or ordered....
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Two-sided platforms rely on their recommendation algorithms to help visitors successfully find a match. However, on platforms such as VolunteerMatch - which has facilitated millions of connections between volunteers and nonprofits - a sizable fraction of website traffic arrives directly to a...
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In this paper we study a model of information consumption where consumers sequentially interact with a platform that offers a menu of signals (posts) about an underlying state of the world (fact). At each time, incapable of consuming all posts, consumers screen the posts and only select (and...
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Volunteer crowdsourcing platforms match volunteers with tasks which are often recurring. To ensure completion of such tasks, platforms frequently use a lever known as ``adoption,'' which amounts to a commitment by the volunteer to repeatedly perform the task. Despite reducing match uncertainty,...
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