Martinez, Veronica; Zhao, Michael; Blujdea, Ciprian; … - In: International Journal of Operations & Production Management 39 (2019) 6/7/8, pp. 993-1022
Purpose: The purpose of this paper is to investigate the effects of Blockchain on the customer order management process and operations. There is limited understanding of the use and benefits of Blockchain on supply chains, and less so at processes level. To date, there is no research on the...