Kotlarsky, Julia; Rivard, Suzanne; Oshri, Ilan - 2022
outsourcing client. We portray reputation formation as a process wherein an IT supplier alternately emits signals of quality and …One noticeable trend in a maturing Information Technology (IT) outsourcing industry is the growing interest from client … firms to benefit from supplier-led innovations. Yet, IT outsourcing suppliers still find it challenging to shift their …