Online communities that typically defy traditional forms of hierarchy often rely on lateral authority delegated to peer evaluators. While peer evaluations are supposed to be meritocratic, we theorize that people engaged in peer evaluation are often motivated to behave strategically. Processes...

This paper analyzes organizations’ attempts to entice external contributors to submit suggestions for future organizational action. While earlier work has elaborated on the advantages of leveraging the knowledge of external contributors, our findings show that organizational attempts to...

Crowdsourcing – a form of collaboration across organizational boundaries – provides access to knowledge beyond an organization’s local knowledge base. Integrating work on organization theory and innovation, the authors first develop a framework that characterizes crowdsourcing into a main...